London’s transport authority, Transport for London (TfL), says it will not renew Uber’s license to operate in London when it expires at the end of the month. TfL claims Uber’s “approach and conduct demonstrate a lack of corporate responsibility in relation to a number of issues which have potential public safety and security implications.”
TfL cites Uber’s approach to serious criminal offences, medical certificates, disclosure and barring checks, and the company’s use of Greyball that it says blocks regulatory bodies from gaining full access to Uber’s app to law enforcement duties. Uber has reportedly used Greyball to provide a map of fake cars to users the company thought were regulators. This would prevent them from getting a ride and potentially catching the company violating the law.
Uber now has 21 days to appeal the ruling, and Uber will be able to continue to operate in London until any appeals have been completed. Sadiq Khan, Mayor of London, says he fully supports TfL’s decision. “All companies in London must play by the rules and adhere to the high standards we expect — particularly when it comes to the safety of customers,” says Khan. “Providing an innovative service must not be at the expense of customer safety and security.”